In-House Service Team
Every client is assigned a dedicated point of contact who knows your policy. No call centers, no shuffling between departments.
Learn more“I had a wonderful experience working with Holly and Claudia. From the very beginning, they treated me like family — kind, patient, and genuinely invested in helping me find the best coverage for my needs. It's rare to find people who combine professionalism with such warmth and personal care.”
“Lisa Faina has handled our homeowners insurance for 2½ years and I cannot speak highly enough of the agency's professionalism. Holly Richardson goes above and beyond to get us the best coverage at the best rate — I recently switched my auto over too, saving nearly $500 a year.”
“After a lot of research and quotes, we switched our homeowners policy. Holly Richardson has been outstanding — communicative, accessible, professional, and personable. She goes out of her way to make the transition as smooth as possible. Highly recommend.”
“Every time my policy renewed, the premium went up. Lisa Faina's office called me and showed me how I could get better coverage at a better price. Debbie set me up with everything I needed — and I didn't even have to call, they called me.”
“Holly Richardson is very knowledgeable and guides you through the insurance maze. When you own a home there are so many options, and she takes her time to explain everything. My previous agent retired and I'm so happy I found Holly — I'm in great hands.”
“I had a wonderful experience working with Holly and Claudia. From the very beginning, they treated me like family — kind, patient, and genuinely invested in helping me find the best coverage for my needs. It's rare to find people who combine professionalism with such warmth and personal care.”
“Lisa Faina has handled our homeowners insurance for 2½ years and I cannot speak highly enough of the agency's professionalism. Holly Richardson goes above and beyond to get us the best coverage at the best rate — I recently switched my auto over too, saving nearly $500 a year.”
“After a lot of research and quotes, we switched our homeowners policy. Holly Richardson has been outstanding — communicative, accessible, professional, and personable. She goes out of her way to make the transition as smooth as possible. Highly recommend.”
“Every time my policy renewed, the premium went up. Lisa Faina's office called me and showed me how I could get better coverage at a better price. Debbie set me up with everything I needed — and I didn't even have to call, they called me.”
“Holly Richardson is very knowledgeable and guides you through the insurance maze. When you own a home there are so many options, and she takes her time to explain everything. My previous agent retired and I'm so happy I found Holly — I'm in great hands.”
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— families and businesses protected since 1989.
Every client is assigned a dedicated point of contact who knows your policy. No call centers, no shuffling between departments.
Learn moreWhen you file a claim — wind damage, water intrusion, an auto accident — we work with the carrier on your behalf, documenting and pushing for the resolution you're owed.
Learn moreFlorida changes fast. Property values, building codes, and hurricane deductibles all shift. We review every client's policies once a year to catch gaps and adjust limits.
Learn moreOur most-requested coverage — plus the specialty lines Florida families and businesses actually ask for.
HURRICANE-READYPersonal · Property
FLORIDA-SPECIFICPersonal · Auto
PLAN AHEADCoverage
SMALL BUSINESSBusiness · Commercial
More coverage we write
We shop your coverage across the carriers that actually write in Florida — so you get the right fit, not just whoever's left.
At Lisa Faina Agency, we believe insurance isn't just a policy — it's a promise. We take the time to explain your coverage, flag the gaps a previous agent may have missed, and make sure you're never left wondering what you're actually protected against.
We're personally invested in communities across Florida because this is where we live and work. When you call, you get a real person who knows your name — not a number in a queue.

Get your free quote in minutes — or call to talk to a local agent who actually knows Florida insurance.
Tell us about you — we'll take it from there.